We want you to be happy with your Dye-namic Art product purchases. In the event you feel that a Dye-namic Art product you purchased isn't what you want or expect, please let us know. We are happy to issue you a full refund of the purchase price (minus shipping fees) within 30 days from the purchase date.
We unfortunately cannot accept returns on personalized, sale or custom orders.
Refunds will be credited to the original credit card used for payment.
To return items to Dye-namic Art, please follow these three easy steps:
- Send an e-mail to firstname.lastname@example.org with your order number (if you don't have it—please specify your name and address) and items to be returned. Unfortunately, we are unable to refund your original shipping charges unless the return was a result of our error.
- Pack and seal your return merchandise securely in the original package, if possible. Otherwise, please pack your return in a well-padded envelope or box to prevent damage during shipment.
- All return packages can be shipped via USPS and should be mailed to:
7544 Woodcrest Dr
Stanley, NC 28164
Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2-3 weeks from the shipping date for your account to be credited. Original shipping and handling charges are not refundable.